It’s the security of knowing we are there
It’s the moment of truth when you come to claim on your health insurance policy. We understand this and that’s why we strive to provide supportive and empathetic assistance with your claim as you seek healthcare treatment included in your cover. This means you can focus on getting well.
Give us a call
Our Claims Team works 8am to 5pm Monday to Friday. You can call them to enquire about your level of cover, to seek prior approval, or to enquire about a claim you have already submitted. The Claims Team can be reached on 0800 600 666 by selecting option 1.
You can also contact the team by email and we will reply within two working days. Email firstname.lastname@example.org
Submit a Claim
To submit a claim via the website, you can complete the claims enquiry form here and attach your completed claim form, invoices, and receipts.
You can download the necessary documents required here.
If you are registered for MyUniMed, you can also login to the portal to submit your claim.
Should you wish to submit your claim by post, please send it to – UniMed, PO Box 1721, Christchurch 8140.
The information on this website is intended as a general guide. Please read your Benefit Schedule, Membership Certificate and Conditions of Membership for the full terms and conditions of your policy.