Only the primary member listed on your policy can register for Smart Claim. If you are listed as a spouse/partner or child on the policy you will not be able to register with your details. Once the primary member is registered, claims can be submitted for anyone on the policy.

Please ensure the details you use to register for Smart Claim matches your policy documents. For example, your membership certificate, a claims reimbursement letter or any communication we may have sent you.
First name only, no middle names or nicknames. For instance, use 'Andrew' instead of 'Andy'.
First name only, no middle names or nicknames. For instance, use 'Andrew' instead of 'Andy'.
Date of Birth
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Please note that your request will go through a validation process to safeguard your privacy and security. The validation may take up to three hours, and once completed, you'll receive your temporary password.

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