Access Your Member Portal
The fastest way to claim and get reimbursed is through your Member Portal. If you haven’t registered yet, please take a moment to do so here.
What is changing?
It's been a year since Accuro joined UniMed, and we've been working together to bring the best of both worlds to our Members. We've now decided to phase out the Accuro brand and begin to operate under one brand - UniMed.
The transition to the UniMed brand does not have any impact on your policy, cover or benefits.
How to Contact Us
Our team is available Monday to Friday, 8am to 5pm (Wednesday 9am-5pm).
- Phone 0800 222 876
- Email info@accuro.co.nz for general enquiries
- Submit claims through your Member Portal or email claims@accuro.co.nz (remember, claims submitted through the portal are processed faster).
What is changing?
Why is the Accuro brand not being continued?
Will the rebrand affect my cover, policy or benefits?
How do I make a claim or apply for a prior approval?
Do I need to change how I make my payments?
Will my Health Plan continue?
Where can I find information about my Health Plan?
Can I still use my Member Portal?
I rang the UniMed 0800 number and had to be transferred to a different team - why?
Why do I still see the Accuro logo and name in some places?
Will my Health Plan continue?
Why do I still see the Accuro logo and name in some places?