Health Plans
Please note: These are our latest Health Plan documents. The version of the Health Plan that applies to you may be different, depending on your cover start or renewal date. To see the version that applies to you, log in to your Member Portal.
If you have group insurance through your employer and don't see your Health Plan here, check your Member Portal for your documents. Some terms of your policy may vary slightly from those listed in your Plan. These are detailed in your group-specific Special Joining Concessions.
Health Plans
Health Positive Plan eff. 1 Aug 2025 Hospital Select Plus Modules Plan eff. 1 Aug 2025 UniCare Advantage Plan eff. 1 Aug 2025 Cancer Care Plus Medsafe Approved 2025 ParentStay Health Plan 2025Changes to Health Plans 2025
Health Positive Summary of Health Plan Changes Hospital Select Plus Modules Summary of Health Plan Changes Major Surgical Plus Modules Summary of Health Plan Changes MultiCare Summary of Health Plan ChangesPlease note: The version of the Health Plan that applies to you and the timing of changes may be different, depending on your cover start or renewal date. To see the version that applies to you, log in to your Member Portal.
If you have group insurance through your employer and don’t see your Health Plan here, check your Member Portal for your documents.
Changes to Health Plans previously offered by Accuro 2025
SmartCare+ Summary of Health Plan changes September 2025 SmartCare - Summary of Health Plan changes September 2025 SmartStay - Summary of Health Plan changes September 2025 KidSmart - Summary of Health Plan changes September 2025Discontinued Health Plans
- Closed/Legacy Health Plans
- Health Plans previously offered by another insurer
Terms and Conditions, Lists and Eligibility Criteria
Your Health Plan's Terms, Conditions and Eligibility Criteria vary depending on whether it was originally issued by UniMed or Accuro.
Was your Health Plan originally issued by Accuro? If you are on a SmartCare, SmartCare+, StaffCare, StaffCare+, SmartStay, or another Health Plan originally issued under the Accuro brand, the terms and conditions are contained within your Health Plan document. You can find this in your Member Portal.
Health Plans originally issued by UniMed
Conditions of Membership (Terms and Conditions) Unapproved Medical Services Approved and Unapproved Surgical Procedures Mental Health Terms and Conditions Prophylactic Benefit Eligibility CriteraHealth Plans originally issued by UniMed, Effective 1 April 2026
UniMed Terms and Conditions 2026 List of Unapproved Healthcare Services 2026 List of Approved Healthcare Services 2026Health Plans originally issued by Accuro
Financial Hardship Suspension Prophylactic Benefit Eligibility Critera Spinal surgery benefit critera
Fact Sheets
If you’re unsure which Fact Sheets apply to you, please contact us.
Health Plans originally issued by UniMed, effective now
Plan Changes Fact Sheet Financial Hardship Suspension Moving Overseas Fact Sheet ParentStay Overseas Travel Suspension Fact Sheet 2026Health Plans originally issued by UniMed, effective 1 April 2026
Financial Hardship Suspension Fact Sheet 2026 Overseas Travel Suspension Fact Sheet 2026 Parental Leave Suspension Fact Sheet 2026 Secondment Suspension Fact Sheet 2026 Reasonable Charges Fact Sheet 2026 Plan Changes Fact Sheet 2026
HealthCarePlus
The fastest and easiest way to submit a claim is through Unimed's Member Portal. Submit claims as you go, there's no need to wait to submit a bulk lot of claims together.
HealthCarePlus Health Plans
HCP Primary Care HCP Primary Care Extra HCP Hospital Select Plus ModulesHealthCarePlus Application Forms
HCP Primary Care Application Form HCP Primary Care Extra Application Form HCP Hospital Select Application FormHealthCarePlus Other Forms
HCP Fillable Claims Form HCP Printable Claims Form HCP Payment Authority Form Fillable HCP Fillable Bereavement Grant Claim Form HCP Printable Bereavement Grant Claim FormHealthCarePlus Terms, Conditions & Eligibility Criteria
Conditions of Membership Health Care Plus (Terms & Conditions) HCP Orthodontic Guidelines Prophylactic Surgery Eligibility CriteriaHealthCarePlus Closed/Legacy Health Plans
HCP #care4U
Forms
Forms - Plans issued under UniMed
These forms are for Members on Health Positive, Hospital Select Plus Modules, UniCare Advantage, other Health Plans originally issued by UniMed, or group insurance schemes through your employer issued by UniMed. For plans originally issued under Accuro, click here for your forms.
The fastest and easiest way to submit a claim is through Unimed's Member Portal. Haven't registered for your portal? It only takes a couple of minutes. Emailed or posted claims take longer to process.
Application & Other Forms
Long Application Form Cancer Care Plus Medsafe Approved Application Fillable Continuation Form Payment Authority FormClaims & Medical Forms
Claims Form Prior Approval Form Print Critical Diagnosis Claims Form Bereavement Grant Form
Forms - Plans originally issued under Accuro
These forms are for Members on SmartCare, SmartCare+, StaffCare, StaffCare+, SmartStay and other Health Plans originally issued under the Accuro brand, or group insurance schemes through your employer issued under the Accuro brand.
The fastest and easiest way to submit a claim or prior approval, make changes and update your details is in your Member Portal. Emailed or posted requests take longer to process.
For plans originally issued by UniMed, click here for your forms.
Application Form
SmartCare SmartCare+ SmartStay Application Form Fillable 2026 Supplementary Application Form Fillable 2026 Day to day application (new members) Day to day application (existing members) KidSmart Application Form Fillable 2026Making Changes Forms
Payment Method Form Fillable 2026 Payment Method Form 2026 Making Changes Personal Form Fillable 2026 Making Changes Personal Form 2026 Group Member Change and Application Form Fillable 2026 Group Member Change and Application Form 2026Claims & Medical Forms
Claims form Prior Approval Form 2021 editable Prior Approval form Medical Report form Declaration of Health John Miller Authority Form