Use your Member Portal
The fastest way to submit claims, request prior approval, make changes to your contact details and more is through your Member Portal.

Contact us
Opening hours: Monday to Friday, 8am to 5pm (Wednesday 9am-5pm)
We have dedicated teams who manage different Health Plans:
If your policy number starts with a number (not letters):
Phone: 0800 600 666
Email: members@unimed.co.nz
Not Sure?
Is your Health Plan:
- Health Positive
- Hospital Select Plus Modules
- UniCare Advantage
- or another originally issued by UniMed?
If your policy number starts with PL:
Phone: 0800 222 876
Email: info@accuro.co.nz
Not sure?
Is your Health Plan:
- SmartCare, SmartCare+, SmartStay
- KidSmart
- Day to Day
- StaffCare, StaffCare+
- or another plan originally issued under the Accuro brand?
What do you need help with today?
Individual Health Insurance
Are you looking to purchase health insurance for yourself or your whānau?
Workplace Health Insurance
Are you looking to purchase health insurance for your workplace?
Looking for something else?
Below are some frequently accessed pages.
If you still can't find what you're after, get in touch with us using the contact details above.


Media Enquiries
For all media enquiries, please email media.enquiries@unimed.co.nz
Postal Address
UniMed, PO Box 1721, Christchurch 8140